Why I Became a Public AdjusterOn June 25, 2020 by king.97
My Story – Only God Knows
I’m 41 years old. I opened my first construction company when I was 18. I started out with a little red Chevy S-10 pickup with an in-line 6-cylinder engine. Boy, this truck wouldn’t quit. As soon as I pulled into the circle where I grew up, my father (who has a heart bigger than anyone) said “Here son, take my credit card and go buy yourself a couple of ladders on me.” Off I went! I took a tool box and some ladders into a world that will chew you up unless you have determination and a positive, don’t take no for an answer attitude.
These were some of the best times of my life. I answered to no one, or so I thought. You learn rather quickly that you always have to answer to someone, someday. I answered to my customers. You think your boss is tough? Try dealing with different people every day who owe you thousands of dollars and will withhold that from you because you broke their bush. As any business owner knows, you have to size up your customer quickly and determine how you can best approach this sale with minimum risk. My father always said “It’s not how much you make; it’s what you foolishly throw away.” Everybody has had someone in their life who has made a statement, a gesture, or a vote of confidence that sticks in the back of your mind forever, and we use that to get us over life’s hurdles. I have been fortunate to have many such mentoring moments in my life.
Are you still with me? It’s about to get juicy. I ran that business from the time I was 18 until I turned 36, so from 1991 until 2007 I operated my own business. Yes, I beat the staggering statistics of business failure. Nine out of ten new businesses fail in the first 2 years. The ten percent that do make it, well, fifty percent of those don’t reach five years. My hat is off to anyone who has the guts to risk it all. For sixteen years, my business operated my way. I controlled the marketing, tracked the finances, sold the jobs, provided the customer support, installed the jobs, managed the crews, purchased supplies, and everything else that builds a completed sales cycle. Sure, I had hired hands, and I am grateful for the people in my life but without constant direction, it’s over. Quick! Plain and simple. You need to be up early and you cannot go to bed until you have the next plan of attack scheduled.
I developed a routine of providing high quality work with exceptional customer follow-up. This is a technique that seems rather obvious but I learned fast that my competition wouldn’t returns calls, show up on time, finish the jobs, or provide service after the sale. If I did that then I had it made. It worked. The majority of my business was from repeat and referral. If somebody was thinking of a home remodeling project in Bensalem, they were either using me or thinking of using me. Early in 2007, I was approached by a lifelong friend who was also a contractor. He knew I was a workhorse and for years he asked me to join forces with him. I was always reluctant because I wasn’t sure if I could wake up and honestly answer one question: Is this person going to work just as hard as me? I knew the answer was no. But early in 2007, he approached me with an enticing offer. I took it. I wish things would have worked out but it took only 18 months before I had to buy him out. This joint venture cost me close to five hundred thousand dollars. Here’s why. arlington public adjuster
We all know what happened in 2007: the economy fell off a cliff and everyone tightened their wallets. The construction business usually picked up in September. Well, by middle of October, I knew something was wrong and this was far worse than anything I ever remembered. I recall opening the office door one morning, around 4:45a.m. and saying to myself, “I have to close up shop and do something completely different.” I wanted to open a business that was Internet based. I needed something that would generate a constant revenue stream twenty-four hours a day. At this time, I was still with my partner and the buyout didn’t occur. “I got it,” I said to myself. I can open an online fun sports betting site that is free to play but gives you the chance to win real money. “How do I do that”? Well, the Internet is huge on advertising so I thought if I offered people a free 10 cents to start placing wagers while giving them the opportunity to increase their risk by watching ads, then I could legally allow them to bet without creating risk. So for three months I worked on the site while continuing to assist my struggling construction company.